Minimum System Requirements
Windows
- CPU: Dual-Core processor running at 1.6 GHz
- RAM: 1.5 GB (Windows XP) or 2 GB (Windows Vista or newer)
- GPU: 512 MB VRAM, DirectX 10 and Shader Model 3 (Radeon HD 2000 series, GeForce 8000 series or Intel HD Graphics)
- Sound: DirectX 9 compatible soundcard
- OS: WinXP or newer
- Browser: Internet Explorer or Firefox with Java plug-in enabled
- HDD space: 2 GB
- Other: Internet connection (minimum. 6Mbit)
Mac
- OS X v10.11 (El Capitan) or later
- 2GB of memory
- Intel HD Graphics 4000
Technical Help
- Common Technical Issues and Solutions
- Downloading the Thin Client
- Firewall and Antivirus settings; Log & Dump Files
- Clearing Browser Cache
- Clearing Java Cache
- Clearing the DSO Client Folder
- Setting up and Troubleshooting Java
- Updating Display Drivers
- DNS Flush
- Items Disappearing After Update
- Verifying Connection Quality
- Failed to Unpack Downloaded File